Refund policy

All sales are final. If you receive damaged goods or the wrong size/item, notify us within 7 days of delivery and we will get you a replacement. Please provide your order number and name to our email desdemiraiz915@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at desdemiraiz915@gmail.com.

Please inspect your order upon reception and contact us immediately within 7 days of delivery if the item is defective, damaged or if you receive the wrong item, and I will provide you with a replacement. Please provide your order number and name to our email desdemiraiz915@gmail.com.

Certain types of items cannot be returned, like custom products (such as special orders or personalized items), sale items or any oopsie items. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at desdemiraiz915@gmail.com.

*Items returned to sender because of a customer address error will be recharged the shipping rate*

Please double check your cart and shipping information when ordering. We are unable to modify or cancel orders once placed!

You can always contact us for any return question at desdemiraiz915@gmail.com.